Having problems accessing your personalized web page?

The following page includes user and technical information regarding your subscription to the Hot On! Homes Streaming Video Link service. Here are a few error codes that can appear and what you can do about them.
Error Code Error Message
0 Access Denied. Site Access Information Not Present. Error Code#0.
Explanation: This error message indicates the subscriber site and access information is not included in the calling URL. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
1 Access Denied. Site Access Information Not Complete Error Code#1.
Explanation: This error message indicates the subscriber "siteid" code is not included in the calling URL. There are 2 required parameters. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
2 Access Denied. Site Access Information Not Complete Error Code#2.
Explanation: This error message indicates the subscriber "accessid" code is not included in the calling URL. There are 2 required parameters. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
3 Access Denied. Site Access Information Not Complete Error Code#3.
Explanation: This error message indicates the subscriber "siteid" code is not a valid code included in the calling URL. There are 2 required parameters. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
4 Access Denied. Site Access Information Not Complete Error Code#4.
Explanation: This error message indicates the subscriber "accessid" code is not a valid code included in the calling URL. There are 2 required parameters. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
5 Access Denied. Site Access Information Not Valid Error Code#5.
Explanation: This error message indicates the subscriber "siteid" and "accessid" codes are not a valid combination included in the calling URL. There are 2 required parameters. Be sure both parameters are include in the calling URL. You'll notice there are 2 parameters. The first parameter is "siteid" and the second parameter is "accessid". Both parameters must be included in the calling URL in order to access your personalized web page.
If you continue to have problems, please contact webmaster@hotonhomes.com.
Error Code Error Message
6 Access Denied. Site Access Information Not Valid Error Code#6.
Explanation: This error message indicates the calling URL is not being referrenced from the web site of record. Be sure to embed the provided calling URL into you web site. You can not access your personalized web page by typing in the URL into your browser address window. It must be embedded in a page in your web site.
If you continue to have problems, please contact webmaster@hotonhomes.com.
Error Code Error Message
7 Access Denied. Site Access Information Not Valid Error Code#7.
Explanation: This error message indicates the calling URL is not being referrenced from the web site of record. For example: if your subscription include your web site as being www.yourwebsite.com, but you include the URL link from another web site (i.e. www.anotherwebsite.com), you'll receive this error message.
If you continue to have problems, please contact webmaster@hotonhomes.com.
Error Code Error Message
8 Access Denied. Site Access Information Not Complete Error Code#8.
Explanation: This error message indicates the subscriber "videoid" code is not included in the calling URL. This is a required parameter. Be sure it is included in the calling URL. You'll notice there are 3 parameters. The first parameter is "siteid", the second parameter is "accessid" and the third parameter is "videoid". These parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
9 Access Denied. Site Access Information Not Complete Error Code#9.
Explanation: This error message indicates the subscriber "videoid" code is not a valid code included in the calling URL. There are 3 required parameters. Be sure the parameters are include in the calling URL. You'll notice there are 3 parameters. The first parameter is "siteid", the second parameter is "accessid" and the third parameter is "videoid". All parameters must be included in the calling URL in order to access your personalized web page.
Error Code Error Message
10 Access Denied. Site Access Information Not Complete Error Code#10.
Explanation: This error message indicates the subscriber "videoid" code is not on file. The video clip your are attempting to access is not available, or the "videoid" supplied is not correct.
Error Code Error Message
11 Access Denied. This link is In-active. Error Code#11.
Explanation: Our records indicate the link you are attempting to use is currently inactive. Please contact Brandon Roloff at Hot On! Homes, 972-661-1975.